Data Collection Practices
We gather and manage various types of personal data, including:
Your Information Usage
Your personal information serves these key purposes:
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Car Rental Services and Contract Fulfillment:
- We handle your vehicle rental bookings and contracts with care. Identity verification is conducted to confirm that you meet our rental criteria. We streamline the collection and return processes for your convenience. Payment processing, along with managing deposits and any associated charges, is conducted securely and efficiently.
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Customer Communication (Legitimate Interest/Contractual Obligations):
- Delivering booking confirmations and rental updates. Addressing your inquiries and offering customer support. Informing you of any changes to our services or policies.
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Marketing Consent and Legitimate Interests in Neath:
- We send promotional offers, newsletters, and service updates based on your consent or our legitimate interest. You can opt out at any time.
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Service Enhancement through Legitimate Interest:
- Examining website interactions to refine user experience and optimize functionality. Conducting research to improve our vehicle selection and service offerings.
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Compliance with Legal Standards:
- Adhering to local laws, regulations, and tax obligations. Safeguarding against fraud and maintaining service integrity. Addressing conflicts and upholding our terms and conditions.
Information Sharing Practices
Sharing Your Personal Information
- Service Partners in Neath: We collaborate with third-party companies, including payment processors and IT support services, to deliver our offerings. These partners are required to safeguard your information.
We do not share your personal information with third parties.
Data Protection Standards
We apply suitable technical and organizational strategies to safeguard your personal information from unauthorized access, modification, sharing, or loss. This includes measures such as encryption, access restrictions, secure servers, and routine security evaluations. Nonetheless, it is important to recognize that no method of internet transmission or electronic storage is entirely risk-free.
Data Retention Policies
We keep your personal information only for the time needed to achieve the purposes for which it was collected, which may include compliance with legal, accounting, or reporting obligations. The duration for retaining data depends on the specific type of information and the context in which it is processed.
Your Rights Explained
Your rights under UK data protection law
- Accessing Your Information: Obtain a copy of your personal information records.
For rights inquiries, contact us using the information provided below.
Cookies and Data Tracking
Our website utilizes cookies and similar technologies to improve your browsing experience, assess site traffic, and customize content. You have the ability to adjust your cookie preferences via your browser settings, allowing for greater control over your online experience while using our services.
Policy Changes
This Privacy Policy may be revised occasionally to align with changes in our practices or legal obligations. Any updates will be reflected on this page, accompanied by a new "Last Updated" date. We recommend that you check this policy periodically to stay informed about how we protect your information.
Contact Information
For inquiries regarding our Privacy Policy or data practices, contact us:
Neath Car Hire Services
Neath Abbey Business Park, Neath, SA11, Neath Port Talbot, United Kingdom
Contact Number::
443332100115